Privacy Policy
Effective Date: 1st September 2021
Your Privacy Matters
This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.helendickmancoaching.com (the "Website"). We are committed to ensuring that your privacy is protected and that any information you provide is used in accordance with this policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide this information through forms on our Website or during consultation sessions.
1.2 Usage Data: We automatically collect certain information when you visit our Website, such as your IP address, browser type, referring/exit pages, and the dates/times of your visit. We may also gather information about your interactions with our Website, including the pages viewed and links clicked.
1.3 Cookies and Similar Technologies: Our Website uses cookies and similar technologies, including pixels and web beacons. These technologies help us analyse website traffic, customize your online experience, and track your interactions with our content. Cookies can be managed through your browser settings.
2. Use of Information
2.1 Providing Coaching Services: We use the personal information collected to provide coaching, consulting, and other related services tailored to your specific business and marketing needs.
2.2 Communication: We may use your contact information to communicate with you about your coaching sessions, appointments, and other relevant matters. We may also send you updates, newsletters, and promotional materials related to our services.
2.3 Marketing and Advertising: We may use the information, including data collected through cookies and pixels, to display targeted advertisements on social media platforms like Facebook. These ads may be based on your interests, browsing behaviour on our Website, and interactions with our content.
2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.
3. Data Sharing and Disclosure
3.1 Service Providers: We may engage third-party service providers to help operate our Website, analyse data, and provide other services. These providers will access your information solely for performing their tasks and are bound to maintain the confidentiality and security of your information.
3.2 Facebook Ads: We may upload your email information to Facebook Ads to create custom audiences for targeted advertisements. This enables us to deliver content relevant to your coaching needs and interests.
3.3 Professional Obligations: As a business and marketing coach, we uphold professional obligations to safeguard your personal information. We will not share your information with third parties without your explicit consent or as required by law.
3.4 Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the transaction. We will notify you of any significant changes in ownership or use of your information.
3.5 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.
4. Data Security
We implement reasonable security measures to protect your information during transmission and while it's in our possession. However, no online method is entirely secure, so while we strive to protect your data, we can't guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Rectification: You can request access to the personal information we hold about you and ask for corrections if it's inaccurate or incomplete.
5.2 Withdraw Consent: If you've provided consent for collecting and using your information, you have the right to withdraw it at any time. This might impact our ability to offer specific services.
5.3 Opt-Out: You can unsubscribe from our marketing communications by following the instructions in the emails or by contacting us directly.
5.4 Cookie Control: You can manage cookies through your browser settings. Disabling cookies might affect the functionality of certain parts of our Website.
6. International Data Transfers
As a UK-based business, we might process your information in the UK or other countries. If we transfer your data outside the European Economic Area (EEA), we'll ensure suitable safeguards are in place.
7. Retention of Data
All the personal data we hold about you will be processed by the Helen Dickman and HDC in the UK in accordance with GDPR regulations and the terms and conditions of third-party software providers. We will take all reasonable steps to ensure that your personal data is processed securely.
We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We'll inform you of changes by posting the new policy on our Website and updating the effective date.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at [Insert Contact Information].
Our contact details
Name: Helen Dickman Address: 9 Glenhurst Road, Southend, SS2 5DR
E-mail: hello@helendickmancoaching.com
Warranties and Indemnities
We do not warrant that the Website or community group will be uninterrupted or error free or that the Site, its content or the server are free of viruses or other harmful components.
The HDC site maintains current anti-virus software, however to the extent provided by law, we do not guarantee against third party interference or that the Website or its content will be compatible with third party software or hardware. Helen Dickman and HDC is not liable for any default due to software failure, or any other event beyond the Owner’s reasonable control.
You agree to indemnify, the membership, its partners, licensors, affiliates, contractors, officers, employees and agents for any claim arising directly or indirectly from your acts and omissions in using the Site and community group pursuant to the terms of the Agreement.
You acknowledge information is shared with you in good faith and you will not hold Helen Dickman or the HDC responsible for anything related to your personal business success or otherwise including your income and client attraction, including if you are profiled on the HDC website.
Contact Information
Questions about the Terms of Service should be sent to us at hello@helendickmancoaching.com
